Tidy Teach deliver throughout mainland UK direct from West Yorkshire.
All delivery timescales are estimates. We will try our best to meet the delivery estimates we have given you but shall not be responsible for any failure to deliver ordered products within these stated time frames. We strongly recommend that you do not book fitters or tradesmen until your order has actually been delivered and checked by you. We cannot be held responsible for any third-party charges incurred due to non-delivery of an order, or orders that have not been checked on delivery.
Returns and Refunds
Please refer to the following information when returning products delivered from the Tidy Teach website.
In the unlikely event that a delivered product is faulty or damaged, we will exchange it or provide you with a full refund, as long as we are notified of the products fault within 3 working days of it being delivered to you.
To arrange for the product to be collected, E-mail firstname.lastname@example.org or call us on (01924) 457600 with your order number and details of the product to be returned. Once the product has been collected we will either provide a replacement or process a refund.
You can also choose to return the product at your own expense to our address (below) with proof of purchase, for a refund. Delivery charges for cancelled orders will not be refunded. Tidy Teach reserves the right to charge a restocking fee on cancelled orders.
All refunds will be made to the account used to purchase the product.
Caldervale Business Park
We reserve the right to inspect all returned products prior to agreeing to any part-refund, full refund or product exchange.
THE DPA & GDPR MAY 2018
We and this website complies with the DPA (Data Protection Act 1998) and already complies with the GDPR (General Data Protection Regulation) which comes into effect from May 2018. We will update this policy accordingly after the completion of the UK’s exit from the European Union.
What are cookies? Cookies are small files saved to the user’s computers hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.
Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors or use the cookie control system if available upon their first visit.
WEBSITE VISITOR TRACKING
This website uses tracking software to monitor its visitors to better understand how they use it. The software will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information.
ADVERTS AND SPONSORED LINKS
This website may contain sponsored links and adverts. These will typically be served by our advertising partners, to whom may have detailed privacy policies relating directly to the adverts they serve.
DOWNLOADS & MEDIA FILES
Any downloadable documents, files or media made available on this website are provided to users at their own risk. While all precautions have been undertaken to ensure only genuine downloads are available users are advised to verify their authenticity using third party anti-virus software or similar applications.
We accept no responsibility for third party downloads and downloads provided by external third party websites and advise users to verify their authenticity using third-party anti-virus software or similar applications.
CONTACT & COMMUNICATION WITH US
Users contacting this us through this website do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use.
Where we have clearly stated and made you aware of the fact, and where you have given your express permission, we may use your details to send you products/services information through a mailing list system. This is done in accordance with the regulations named in ‘The policy’ above.
EMAIL MAILING LIST & MARKETING MESSAGES
We operate an email mailing list program, used to inform subscribers about products, services and/or news we supply/publish. Users can subscribe through an online automated process where they have given their explicit permission. Subscriber personal details are collected, processed, managed and stored in accordance with the regulations named in ‘The policy’ above. Subscribers can unsubscribe at any time through an automated online service, or if not available, other means as detailed in the footer of sent marketing messages (or unsubscribe from all Mailchimp lists). The type and content of marketing messages subscribers receive, and if it may contain third party content, is clearly outlined at the point of subscription.
Email marketing messages may contain tracking beacons / tracked clickable links or similar server technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of subscriber data relating to engagement, geographic, demographics and already stored subscriber data.
EXTERNAL WEBSITE LINKS & THIRD PARTIES
Although we only look to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text/banner/image links to other websites).
Shortened URL’s; URL shortening is a technique used on the web to shorten URL’s (Uniform Resource Locators) to something substantially shorter. This technique is especially used in social media and looks similar to this (example: http://bit.ly/zyVUBo). Users should take caution before clicking on shortened URL links and verify their authenticity before proceeding.
We cannot guarantee or verify the contents of any externally linked website despite our best efforts. Users should, therefore, note they click on external links at their own risk and we cannot be held liable for any damages or implications caused by visiting any external links mentioned.
SOCIAL MEDIA POLICY & USAGE
We adopt a Social Media Policy to ensure our business and our staff conduct themselves accordingly online. While we may have official profiles on social media platforms users are advised to verify the authenticity of such profiles before engaging with, or sharing information with such profiles. We will never ask for user passwords or personal details on social media platforms. Users are advised to conduct themselves appropriately when engaging with us on social media.
There may be instances where our website features social sharing buttons, which help share web content directly from web pages to the respective social media platforms. You use social sharing buttons at your own discretion and accept that doing so may publish content to your social media profile feed or page. You can find further information about some social media privacy and usage policies in the resources section below.
RESOURCES & FURTHER INFORMATION
- Overview of the GDPR – General Data Protection Regulation
- Sage-Pay Secure Payments Policy
- Data Protection Act 1998
- Privacy and Electronic Communications Regulations 2003
- The Guide to the PECR 2003
v.3.0 19th May 2018 Edited & customised by:Dart Cubicles LLP